Terms of service
Last Updated: September 7, 2026
Welcome to ESGYDANCE.
These Terms of Service (“Terms”) govern your access to and use of the ESGYDANCE website, your purchase of products from our online store, and your interactions with the services provided through https://esgydance.com/.
ESGYDANCE is operated by EVAN SCHNEIDER GY INC.
By accessing our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase products from ESGYDANCE.
1. About ESGYDANCE
ESGYDANCE is an online retail brand offering dance-related products, including dance shoes, dance shoe storage bags, and related accessories.
The ESGYDANCE online store is operated by:
EVAN SCHNEIDER GY INC
Business Address:
20445 Route 19
Cranberry Twp, PA 16066
United States
Email: service@esgydance.com
Phone: +1 754-343-0814
Our business address is provided for business identification and customer service purposes. It is not automatically a warehouse or return shipping address.
2. Use of Our Website
You may use the ESGYDANCE website only for lawful personal or commercial shopping purposes.
You may not use the website to engage in fraudulent, unlawful, abusive, or deceptive activity. You may not attempt to gain unauthorized access to our systems, interfere with website security, introduce malicious software, misuse website functionality, infringe the rights of ESGYDANCE or third parties, or otherwise use our services in a manner that could damage the website or other users.
We reserve the right to restrict or terminate access where misuse, fraud, security threats, or unlawful activity are reasonably identified.
3. Product Information
ESGYDANCE makes reasonable efforts to provide accurate and current product information.
Product pages may include information regarding product materials, colors, sizes, measurements, images, features, weight, packaging, and other applicable specifications.
Actual product appearance may vary slightly because of lighting, photography, screen settings, display technology, or reasonable manufacturing variations.
Customers should carefully review the applicable product page before placing an order.
If we discover a material error in product information that affects an order, we will make reasonable efforts to correct the issue and provide an appropriate resolution.
4. Product Sizing
Dance shoe sizing may differ from standard U.S. or European footwear sizing.
Where applicable, product pages may provide size information based on measurements such as foot length, inner shoe length, or other relevant dimensions.
Customers are responsible for reviewing the applicable size information before ordering.
If a product does not fit as expected, an eligible return may be requested in accordance with our Return & Refund Policy.
5. Product Availability
All products are subject to availability.
Product availability may change without notice due to inventory levels, fulfillment capacity, product discontinuation, or other operational reasons.
If a product becomes unavailable after an order has been placed and payment has been collected, we will notify the customer and issue the applicable refund to the original payment method if we are unable to fulfill the order.
We do not intentionally advertise products that we know are unavailable for purchase.
6. Prices and Currency
Unless otherwise stated, all prices displayed on ESGYDANCE are shown in:
U.S. Dollars (USD)
The applicable product price, shipping charge, and taxes where required will be displayed before the customer completes payment.
Product prices may change from time to time.
If an obvious pricing, display, or technical error occurs, ESGYDANCE reserves the right to correct the error before fulfillment. If an affected order cannot be fulfilled at the correctly displayed price, the customer will be notified and any applicable payment collected for the affected item will be refunded to the original payment method.
7. Payments
Available payment methods are displayed during checkout.
Payments may be processed by Shopify and applicable third-party payment service providers.
Customers are responsible for providing complete, accurate, and authorized payment information.
ESGYDANCE does not request complete credit card numbers or card security codes through email.
Payment authorization may be subject to the policies and security procedures of the applicable card issuer, bank, or payment provider.
8. Orders
After placing an order, customers may receive an order confirmation by email.
An order confirmation confirms that we have received the order request. It does not necessarily mean that the order has completed processing or fulfillment.
ESGYDANCE may cancel or refuse an order for legitimate reasons, including product unavailability, payment authorization failure, suspected fraud, incorrect customer information, shipping restrictions, technical errors, or a material pricing error.
If ESGYDANCE cancels an order after payment has already been collected, the applicable amount will be refunded to the original payment method.
9. Customer Information
Customers are responsible for providing accurate and complete information during checkout.
This includes the customer's name, email address, billing information, shipping address, telephone number where applicable, and other information reasonably required to process the order.
If you discover an error after placing an order, please contact:
We will make reasonable efforts to assist before processing or fulfillment has progressed too far to make changes.
We cannot guarantee that order information can be changed after fulfillment or shipment has begun.
10. Shipping Destinations
ESGYDANCE currently ships to eligible delivery addresses within the 48 contiguous United States.
We currently do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, or international destinations outside the United States.
Shipping eligibility for a specific delivery address will be confirmed during checkout.
11. U.S. Fulfillment
Orders placed through ESGYDANCE are fulfilled and shipped from within the United States through our third-party fulfillment partners.
The specific fulfillment location may vary depending on inventory availability, product location, and the customer's delivery destination.
ESGYDANCE remains responsible for customer service and order-related support.
Our business contact address should not automatically be considered the location from which an order is shipped.
12. Shipping Rates
ESGYDANCE currently offers Standard Shipping.
For orders with a merchandise subtotal of US$60.00 or more, Standard Shipping is free.
For orders with a merchandise subtotal below US$60.00, Standard Shipping is charged at a flat rate of US$5.00.
The applicable shipping charge will be displayed during checkout before payment is completed.
13. Order Cut-Off Time
Our standard daily order cut-off time is:
2:00 PM Pacific Time (PT)
Orders placed before the cut-off time on an applicable business day may begin processing based on that business day.
Orders placed after the cut-off time will normally begin processing on the next available business day.
Orders placed on weekends or applicable public holidays will normally begin processing on the next available business day.
14. Processing and Delivery Times
Our standard order processing time is:
1–3 business days
Our standard estimated transit time after carrier pickup is:
3–6 business days
Processing and transit estimates are based primarily on Monday through Friday business days.
Most eligible orders are therefore estimated to arrive within approximately:
4–9 business days
Delivery estimates are not guaranteed delivery dates.
Actual delivery may be affected by carrier operations, severe weather, public holidays, transportation disruptions, high shipping volume, incorrect shipping information, or circumstances outside our reasonable control.
For complete delivery information, please review our Shipping Policy.
15. Order Tracking
When tracking information is available, it will be provided after an order has been shipped.
Tracking information may require some time to update after a shipping label is created or the package is transferred to the carrier.
For questions regarding an order or shipment, please contact:
16. Returns
ESGYDANCE accepts eligible returns of both defective and non-defective products within:
30 days from the date of delivery
Returned products must meet the eligibility requirements described in our Return & Refund Policy.
Eligible returned products must generally remain in new, unused, clean, undamaged, and resalable condition.
For dance shoes, reasonable indoor try-on for fit is permitted where the product remains clean, undamaged, and suitable for resale.
17. Return Method
Eligible returns are accepted by mail only.
Customers must contact ESGYDANCE before sending a return so that the applicable return instructions and return address can be provided.
Our business contact address is not automatically our return shipping address.
Please contact:
before mailing any return.
18. Return Shipping Costs
For eligible non-defective returns, including returns related to fit, size selection, personal preference, or change of mind, the customer is responsible for return shipping costs.
For a verified damaged, defective, or incorrect product, ESGYDANCE will provide the appropriate resolution.
If a physical return is required for a verified damaged, defective, or incorrect product, ESGYDANCE will cover or reimburse the reasonable return shipping cost according to the return instructions provided by our customer service team.
19. Restocking Fee
ESGYDANCE does not charge a restocking fee for eligible returns.
Restocking Fee: US$0.00
20. Refunds
Approved refunds are issued to the original payment method used for the purchase.
After an eligible returned product has been received, inspected, and approved, ESGYDANCE processes the approved refund within:
10 days
After ESGYDANCE issues the refund, the customer's bank, card issuer, or payment provider may require additional time before the refunded amount appears in the customer's account.
For complete refund conditions, please review our Return & Refund Policy.
21. Original Shipping Charges
For eligible non-defective returns, original shipping charges are generally non-refundable.
For example, if an order under US$60.00 was charged a US$5.00 Standard Shipping fee and the product is returned because of a change of mind or sizing issue, the original US$5.00 shipping charge will generally not be refunded.
If a return results from a verified damaged, defective, or incorrect product, applicable original shipping charges may be refunded where appropriate.
22. Exchanges
ESGYDANCE currently does not offer direct exchanges.
If a customer would like a different size, color, style, or product, the eligible original item may be returned according to our Return & Refund Policy and a separate new order may be placed.
23. Order Cancellations
If you wish to cancel an order, please contact:
as soon as possible.
We will make reasonable efforts to assist if the order has not yet entered processing or fulfillment.
Once processing, fulfillment, or shipment has begun, cancellation may no longer be possible.
If the order has already shipped, an eligible return may be requested after delivery according to our Return & Refund Policy.
24. Damaged, Defective, or Incorrect Products
Customers should inspect products promptly after delivery.
If a product arrives damaged, defective, or different from the product ordered, please contact:
Please provide the order number, a description of the issue, clear photos of the product, and photos of the packaging where applicable.
We will review the information and provide the appropriate next steps.
25. Lost Shipments
If an order appears to have been lost during shipping, please contact:
Please include the order number and available tracking information.
We may work with the applicable carrier or fulfillment partner to verify the shipment status.
If a shipment is confirmed to be lost and cannot be delivered, ESGYDANCE will provide an appropriate resolution, which may include a replacement or refund.
26. Intellectual Property
Unless otherwise stated, the ESGYDANCE name, branding, website content, graphics, text, product descriptions, photographs, and other website materials are owned by, licensed to, or used with authorization by ESGYDANCE, EVAN SCHNEIDER GY INC, or the applicable rights holder.
You may not copy, reproduce, distribute, publish, modify, commercially exploit, or otherwise use protected website content without appropriate authorization.
27. Third-Party Services
ESGYDANCE uses third-party service providers to operate certain parts of our business.
These services may include Shopify, payment processors, fulfillment providers, shipping carriers, website hosting services, analytics providers, fraud prevention providers, customer service providers, advertising platforms, and other technology providers.
These providers may process information or provide services according to their own terms, policies, and applicable legal obligations.
28. Third-Party Links
Our website may contain links to websites or services operated by third parties.
ESGYDANCE does not control independent third-party websites and is not responsible for their content, availability, privacy practices, security, or terms.
Customers should review the applicable terms and privacy policies when using third-party services.
29. Privacy
Our collection, use, disclosure, and protection of personal information are governed by our Privacy Policy.
Please review our Privacy Policy for additional information regarding personal data, cookies, service providers, privacy rights, and other privacy-related matters.
30. Website Availability
We make reasonable efforts to keep the ESGYDANCE website available and functional.
However, temporary interruptions may occur because of maintenance, software updates, hosting issues, third-party service interruptions, security measures, or circumstances outside our reasonable control.
We do not guarantee uninterrupted or error-free access to the website at all times.
31. Accuracy of Website Information
We make reasonable efforts to ensure that product information, pricing, availability, shipping information, size information, and other website content are accurate.
If we identify a material error that affects a customer's order, we will make reasonable efforts to correct the error and provide an appropriate resolution.
Nothing in this section is intended to permit ESGYDANCE to intentionally provide false, deceptive, or misleading information.
32. Limitation of Liability
To the maximum extent permitted by applicable law, ESGYDANCE and EVAN SCHNEIDER GY INC will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, services, or products where such liability may lawfully be limited.
Nothing in these Terms excludes, limits, or restricts any consumer rights, remedies, or liabilities that cannot legally be excluded or limited under applicable law.
33. Consumer Rights
Nothing in these Terms is intended to limit mandatory consumer rights that may apply under applicable law.
Where applicable consumer protection laws provide customers with rights that cannot be waived or restricted, those rights will continue to apply.
34. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business operations, products, website functionality, shipping arrangements, return procedures, service providers, or applicable legal requirements.
When these Terms are updated, the Last Updated date shown at the top of this page will also be revised.
The version published on this page is the current version of the ESGYDANCE Terms of Service.
35. Governing Law
These Terms are governed by the applicable laws of the United States and the Commonwealth of Pennsylvania, subject to mandatory consumer protection rights that may apply based on the customer's place of residence.
If a dispute arises, we encourage customers to contact us first so that we can make reasonable efforts to resolve the issue directly.
36. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
37. Entire Agreement
These Terms of Service, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and other applicable policies published on the ESGYDANCE website, govern the applicable use of our online store and purchases made through ESGYDANCE.
If a specific policy provides more detailed information regarding shipping, returns, refunds, or privacy, that specific policy will apply to the relevant matter.
38. Contact Us
If you have questions regarding these Terms of Service, an order, or our website, please contact us.
Brand: ESGYDANCE
Operating Company: EVAN SCHNEIDER GY INC
Email: service@esgydance.com
Phone: +1 754-343-0814
Business Address:
20445 Route 19
Cranberry Twp, PA 16066
United States