Shipping policy
Last Updated: September 7, 2026
Thank you for shopping with ESGYDANCE.
We are committed to providing clear and transparent shipping information. This Shipping Policy explains where orders are fulfilled, where we ship, our shipping rates, order processing times, estimated transit times, and other important delivery information.
Order Fulfillment
Orders placed through ESGYDANCE are fulfilled and shipped from within the United States through our third-party fulfillment partners.
Our fulfillment partners prepare and dispatch orders on our behalf. The specific fulfillment location may vary depending on product availability and the customer's delivery destination.
ESGYDANCE remains responsible for customer service, order-related inquiries, and assisting customers with shipping issues.
Shipping Destinations
ESGYDANCE currently ships to eligible addresses within the 48 contiguous United States.
Shipping availability for your specific delivery address will be confirmed during checkout.
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. territories
- International destinations outside the United States
Please make sure that your shipping address is complete and accurate before placing your order.
Shipping Rates
We currently offer Standard Shipping at the following rates:
Orders of US$60.00 or more:
FREE Standard Shipping
Orders under US$60.00:
US$5.00 flat-rate Standard Shipping
The applicable shipping charge will be clearly displayed during checkout before payment is completed.
The free-shipping threshold is based on the merchandise subtotal shown at checkout.
Order Cut-Off Time
Our daily order cut-off time is:
2:00 PM Pacific Time (PT)
Orders placed before 2:00 PM PT on a business day will begin processing based on that business day.
Orders placed after 2:00 PM PT will normally begin processing on the next business day.
Orders placed on weekends or applicable public holidays will normally begin processing on the next available business day.
Order Processing Time
Orders are generally processed within:
1–3 business days
Our regular processing days are:
Monday through Friday
Processing time begins after your order has been successfully placed and payment has been confirmed.
Processing time refers to the time required to prepare, verify, pack, and transfer an order to the shipping carrier.
Business days do not include weekends or applicable public holidays.
Transit Time
After an order has been processed and handed over to the shipping carrier, estimated transit time is:
3–6 business days
Our standard transit estimates are based on:
Monday through Friday
Transit time refers to the period between carrier pickup and delivery to the shipping address provided with your order.
Actual transit time may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances outside our reasonable control.
Estimated Total Delivery Time
Our standard estimated delivery timeline is:
Processing Time: 1–3 business days
Transit Time: 3–6 business days
Most eligible orders are therefore estimated to arrive within approximately:
4–9 business days
The estimated delivery period begins according to our order cut-off time and applicable business days.
For example, orders placed after 2:00 PM Pacific Time, on weekends, or on public holidays may begin processing on the next available business day.
Delivery times are estimates and are not guaranteed delivery dates.
Google similarly calculates estimated delivery using handling time, transit time, business days, and the order cut-off time.
Shipping Carriers
Orders are shipped through carriers selected by our third-party fulfillment partners based on the destination, package characteristics, and available shipping service.
The specific carrier may vary by order.
Where available, carrier information and tracking details will be provided after your order has shipped.
Order Tracking
When tracking information is available, you will receive shipment information after your order has been dispatched.
Please allow some time for the carrier's tracking system to update after a shipping label is created or the package is collected.
If you have questions about your shipment, please contact:
Please include your order number when contacting us so that we can assist you more efficiently.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your shipping information before completing your order.
If you notice an error after placing an order, contact us as soon as possible at:
We will make reasonable efforts to assist before the order has been processed or shipped.
However, we cannot guarantee that an address can be changed once fulfillment or shipment has begun.
Incorrect or incomplete shipping information may result in:
- Processing delays
- Delivery delays
- Failed delivery
- Return of the package to the carrier or fulfillment facility
Delivery Delays
Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our reasonable control.
These may include:
- Carrier delays
- Severe weather
- Public holidays
- Transportation disruptions
- High shipping volumes
- Operational disruptions
- Incorrect or incomplete shipping information
If your order has not arrived within the expected delivery period, please contact us at:
Please include your order number and any available tracking information.
Lost Packages
If tracking information shows that your package has been delivered but you cannot locate it, please first check:
- Around your delivery location
- With household members
- With neighbors, where appropriate
- With building management or reception, if applicable
- Directly with the shipping carrier
If you are still unable to locate the package, please contact:
We will review the available shipment and tracking information and assist you with the appropriate next steps.
Damaged or Incorrect Items
Please inspect your order after delivery.
If your order arrives damaged or you receive an incorrect item, please contact us at:
Please provide:
- Your order number
- A description of the issue
- Clear photos of the product
- Photos of the packaging, where applicable
For complete information regarding returns, eligibility, and refunds, please review our Return & Refund Policy.
Shipping Cost Summary
For clarity, our current Standard Shipping rates are:
Order subtotal below US$60.00:
US$5.00 Standard Shipping
Order subtotal of US$60.00 or more:
FREE Standard Shipping
The applicable shipping charge will always be displayed during checkout before payment is completed.
Important Fulfillment Information
ESGYDANCE works with third-party fulfillment partners located within the United States to process and ship customer orders.
Our business contact address listed below is provided for business and customer service purposes and should not automatically be treated as a return shipping address.
If a return is approved, please follow the return instructions provided by our customer service team and our Return & Refund Policy before sending any item back.
Contact Us
If you have questions regarding shipping, delivery, tracking, or an existing order, please contact us:
Brand: ESGYDANCE
Operating Company: EVAN SCHNEIDER GY INC
Email: service@esgydance.com
Phone: +1 754-343-0814
Business Address:
20445 Route 19
Cranberry Twp, PA 16066
United States