Shipping policy
Last Updated: August 27, 2026
Thank you for shopping with ESGYDANCE.
We are committed to providing clear and transparent shipping information. This Shipping Policy explains our shipping rates, order processing times, estimated transit times, and other important delivery information.
Shipping Destinations
ESGYDANCE currently ships to eligible addresses within the 48 contiguous United States.
Shipping availability for your specific address will be confirmed during checkout.
At this time, we do not ship to:
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Alaska
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Hawaii
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Puerto Rico
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U.S. territories
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International destinations outside the United States
Please make sure your shipping address is complete and accurate before placing your order.
Shipping Rates
We offer the following Standard Shipping rates:
Orders of US$60.00 or more:
FREE Standard Shipping
Orders under US$60.00:
US$5.00 flat-rate Standard Shipping
The applicable shipping charge will be displayed during checkout before payment is completed.
The free-shipping threshold is based on the merchandise subtotal shown at checkout.
Order Processing Time
Orders are generally processed within:
1–3 business days
Processing time begins after your order has been successfully placed and payment has been confirmed.
Processing time refers to the time required to prepare your order before it is handed over to the shipping carrier.
Business days generally exclude weekends and applicable public holidays.
Orders placed on weekends or public holidays will normally begin processing on the next available business day.
Transit Time
After your order has been processed and handed over to the shipping carrier, the estimated transit time is:
3–6 business days
Transit time refers to the time between carrier pickup and delivery to the shipping address provided with your order.
Estimated Total Delivery Time
Our standard estimated delivery timeline is:
Processing Time: 1–3 business days
Transit Time: 3–6 business days
Most eligible orders are therefore estimated to arrive within approximately:
4–9 business days
Delivery times are estimates and are not guaranteed delivery dates.
Occasional delays may occur due to circumstances outside our reasonable control, including:
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Carrier delays
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Severe weather
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Public holidays
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Transportation disruptions
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High shipping volume
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Incorrect or incomplete shipping information
Order Tracking
When tracking information is available, it will be provided after your order has been shipped.
Please allow some time for the carrier's tracking system to update after the shipping label is created.
If you have questions about your shipment, please contact:
Please include your order number when contacting us.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your shipping information before placing your order.
If you notice an error after placing an order, contact us as soon as possible at:
We will make reasonable efforts to assist before the order has been processed or shipped. However, we cannot guarantee that an address can be changed once fulfillment has begun.
Incorrect or incomplete shipping information may result in delivery delays or unsuccessful delivery.
Delivery Delays
Although we aim to deliver orders within the estimated timeframe, occasional delays may occur.
If your order has not arrived within the expected delivery period, please contact us at:
Please include your order number and available tracking information so we can assist you.
Lost Packages
If tracking information shows that your package has been delivered but you cannot locate it, please first check:
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Around your delivery location
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With household members
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With neighbors where appropriate
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With building management or reception, if applicable
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With the shipping carrier
If you still cannot locate your package, please contact us at:
We will review the available shipment information and assist you with the next appropriate steps.
Damaged or Incorrect Items
Please inspect your order after delivery.
If your order arrives damaged or you receive an incorrect item, contact us at:
Please provide:
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Your order number
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A description of the issue
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Clear photos of the product
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Photos of the packaging where applicable
For complete information regarding returns and refunds, please review our Return & Refund Policy.
Shipping Cost Summary
For clarity:
Order subtotal below US$60.00:
US$5.00 Standard Shipping
Order subtotal of US$60.00 or more:
FREE Standard Shipping
The applicable shipping charge will always be displayed before payment is completed.
Contact Us
If you have questions regarding shipping, delivery, tracking, or an existing order, please contact us:
Brand: ESGYDANCE
Operating Company: EVAN SCHNEIDER GY INC
Email: service@esgydance.com
Phone: +1 754-343-0814
Business Address:
20445 Route 19
Cranberry Twp, PA 16066
United States